Shipping
CANADA
Standard Shipping
| Central Canada (5-10 Business Days) | $15 CAD |
| Western Canada (1-7 Business Days) | $10 CAD |
| Eastern Canada (5-10 Business Days) | $20 CAD |
Express Shipping
| Central Canada (3-5 Business Days) | $25 CAD |
| Western Canada (1-3 Business Days) | $15 CAD |
| Eastern Canada (3-5 Business Days) | $25 CAD |
UNITED STATES
| Express Shipping (1-3 Business Days) | $30 CAD |
| Standard Shipping (5-10 Business Days) | $15 CAD |
United Kingdom and Europe
| Express Shipping (1-3 Business Days) | $45 CAD |
| Standard Shipping (5-7 Business Days) | $30 CAD |
Australia and New Zealand
| Express Shipping (1-3 Business Days) | $65 CAD |
| Standard Shipping (10-20 Business Days) without tracking | $40 CAD |
Asia
| Express Shipping (2-3 Business Days) | $65 CAD |
| Standard Shipping (10-20 Business Days) without tracking | $40 CAD |
*Arrival time is an estimate and unfortunately, cannot be guaranteed.
Order Processing
Orders typically ship within 24-48 hours. Orders placed Friday-Sunday and holidays will ship out the following business day. Due to a possible credit card verification, your order may be subject to a delayed shipping date.
International Orders
Please note, all international packages (Outside of Canada) may be subjected to customs duties and taxes. The limits for duty-free packages are regulated by local customs authorities. Please check your local customs website for more information.
Please keep in mind that your item must first clear customs. Depending upon volumes at customs, delays may occur. Unfortunately, if your item is stuck in customs, we are unable to intervene but we will ensure we provide all necessary information to avoid any potential delays.
Missing/Lost/Stolen Packages
We ask that you keep a close eye on your tracking information provided for any updates issued. We kindly ask that you be available in person to accept your package at the time of your scheduled delivery date. If you are not available to accept your package at the time of your scheduled delivery date, please contact the courier to arrange for a time that works best for you.
Once the package is deemed as successfully delivered, Pradegal is not responsible for any missing, lost and/or stolen packages.
For more direct information about shipping, please contact your selected courier as they will have real time updates.